Keep in Touch - Libraries

We are now implementing our phased reopening of libraries across the county. Check our website for the latest information.

The service is currently receiving a very high level of enquiries. Please be assured that we are doing our very best to respond to everyone as quickly as possibe. We would ask that you do not submit multiple enquires as these are slowing down our response times.

Please use this form if:

  • You have moved house or changed any other of your contact details (email address or phone number)
  • You need a PIN issuing and have been unable to change or reset it online
  • Your library account has expired or is about to expire

Your library account will expire every three years. This is an automatic process which happens to ensure that we are complying with the legal requirements of the Data Protection Act.

Keep your details up to date - please complete this form and we will update your library membership details. Please note this form is for individual members not music and drama societies or reading groups - please email  or  to make changes in these cases.
An automated forgotten PIN service for your library account is available using the email on your library account so please ensure we have your current email address.

For details of how we use and store your information please see our privacy notice.

Today's date (e.g. 01/11/2018)  *
Name:  *
Current address:  *
 Current address postcode  *
New address:
New address postcode
Library card number (omit any letters and spaces):  *
 Your local library  *
Day of birth:  *
Month of birth:  *
Year of birth:  *
Old email if you've changed it:
New or current email:  *
PLEASE NOTE – if you have changed your email address, we will update the address on your main library account. Any notifications sent directly from Lancashire libraries will go to the new address.
However, if you use additional online services such as eBooks and eAudio from BorrowBox or RBdigital or the Library Elf service, that you personally registered with separately using your email address, you will need to login to those accounts to change it. Otherwise notifications for loans, reservations and expiries for those services will still go to your old email address.
Current telephone number (omitting spaces):
New telephone number (omitting spaces):
Please tell us your preferred method of contact for service notifications, reservation and overdue notices:  *
If your membership needs renewing please tell us the expiry date:
Do you require a PIN reset? (If you've forgotten your old 4 digit PIN choose YES)  *
If you've asked for a PIN reset, please note that if you are a user of the free Library Elf reminder system you will also need to login to your account and change your PIN there, after it has been reset on your library account.
Confirm that you are the person named above or their parent/carer if they are a child under the age of 12.  *
I confirm that I am the person named above.
I confirm that I am the parent/carer of the person named above (for children under the age of 12).
We'd like to stay in touch and let you know what's happening in Lancashire's Libraries, Museums and the Archives. If you want to sign up to news, information and invitations to events, please subscribe below and we will use the email address that you've given above.
Your details will be stored in a secure database and we may use MailChimp to assist in processing our newsletters.  *
Yes, I would like to subscribe
No, I don't want to subscribe
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